What Happens After a Failed Payment?

If a scheduled payment fails, you may receive an email asking you to update your payment details.

The payment may be retried automatically. Please update your payment method as soon as possible to avoid losing access to your eBass+ membership, course or payment-plan purchase.

If all payment attempts are unsuccessful, your subscription or payment plan may be cancelled and your access may be removed.

For help, contact:

support@ebassguitar.com

Please include your full name and the email address connected to your account.