What Information to Include in a Support Request
To help us resolve your issue more quickly, please include:
- Your full name
- The email address you use to sign in
- Any other email address you may have used to purchase
- The name of the course, product or membership you need help with
- A clear description of the issue
- A screenshot of the problem, if possible
- Your purchase receipt, if available
Send your request to:
Including these details will help our support team find your account and investigate the issue more quickly.